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Troubleshooting Guide

Please follow the video for lock reset instructions:

Possibly battery is dead – replace battery.
Possibly electronics are failed – replace lock.

No response from pressing program button for more than 5 seconds.
Possibly battery is dead – replace battery .
Possibly electronics are failed – replace lock.

Possibly battery is low – replace battery.
Possibly electronics or mechanism are failed – replace lock.

Possible codes are corrupted – re-program codes.
Possible codes are corrupted – erase codes by re-programming Master code to 1-2-3-4-5 and re-program codes.
Possibly electronics are failed – replace lock.

Unit is in 2 minute lock-out mode.
Wait 2 minutes and enter a valid keypad code.

Check angle of Control key-fob.

Control key-fob is not valid for this lock, program Control key-fob into this lock.