Frequently Asked Questions

You can propose and specify the MicroIQ lock on new furniture and secured storage applications,   allowing you to both differentiate your products from the competition as well as justify a higher price point.

Yes, you can very quickly and easily directly replace existing key cylinders with the microIQ lock in products already in use.

MicroIQ can be configured in a number of different ways.  Refer to the models chart to see what model best suits your application and needs.

The MicroIQ lock comes in two finishes, satin chrome or black.

The lock is shipped with easy to follow instructions which can also be found in the support section of our website. www.microiqlock.com.  Additionally, The supports section of our website has an entire series of videos that cover installation, programing, operation, and battery replacement.

The standard lead time is two weeks.

Station mode refers to a workstation or office environment where there is typically one daily user of the lock. The lock is used repeatedly with one keypad code and/or a key fob. If the user has a key fob, that same key fob can be added to as many locks as desired enabling the user to have one key fob to operate all his or her locks. In addition, a total of 3 unique access codes and/or key fobs can be added for enterprise security management.
Locker mode refers to an environment such as a club, hotel, or school where the user selects a temporary code for access to a given locker or storage unit.
All locks are shipped in station mode. The lock can be switched between the two modes. For instructions on how to switch the operating mode of the lock, refer to the ‘switching modes’ video or the operating instructions.

The MicroIQ electronic lock in locker mode allows a user to enter in a one time code to lock the unit.  Once the code is used to open the lock, the code is erased.  
Specify locker mode at the time of order to have your lock configured to this operating mode.  
If you have a lock that is currently operating in station mode that you would like to change to locker mode,  refer to the ‘Switching Modes’ video. The operating instructions also provide written instructions on how to switch modes.

The lock is shipped with easy to follow instructions which can also be found in the support section of our website, www.microiqlock.com.  Additionally, the support section of our website has an entire series of videos that cover installation, programing, operation, and battery replacement.

You will need a CR-2032 lithium ion battery which you can purchase from TriTeq directly or at many retail or online stores.

Yes, we actually recommend changing the  factory master code to a new master code.
You can do that by pressing on the program button 5 times, enter your  factory master code twice and finally enter your new master code.

The control key fob is an infrared remote that you can use in place of a master code. It can be learned into as many locks as desired.  To learn more watch the “How to add and use the control keyfob video”

Yes, the keyfob can be used to access as many locks as desired.  This feature can be very useful as one control keyfob can be used to manage security in a large enterprise, saving both time and money.